Refund policy
30-Day Hassle-Free Returns At Dazzlan, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer a hassle-free return process within 30 days of receiving your order.
Free Returns
We are pleased to offer free returns on all orders, both domestic and international. There are no hidden fees, and we will cover the cost of return shipping.
Condition of Returned Items
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. We reserve the right to refuse returns on items that do not meet these conditions.
Return Process
To initiate a return, please contact our customer service team to obtain a return authorization and prepaid shipping label. Follow the instructions provided to package and send back your items.
Refunds
Once we receive and inspect your return, we’ll send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges
We want you to have the perfect item, so if you need to exchange it for a different size, color, or even a different product, we are here to help. Exchanges are free and easy within 30 days of receiving your order. Items must be returned in their original condition and packaging. To initiate an exchange, please contact our customer service team for a return authorization and detailed instructions.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Contact Us
For more information about our return process, or if you need assistance, please email us at support@dazzlan.com